overview

5-in-1 Multifunction Office Machine

Details
KX-MB781
Features

5-in-1 Multifunction Office Machine with Printer, Copier, Scanner, Fax and Network Connectivity

SpecificationsExpand All

  • More Details
    • GENERAL FUNCTION
    • Type
    • Multifunction Operation
    • 2-Line, 16-character LCD Display
    • Print Method
    • Document Management
    • Memory Capacity (for Operation and Storing Memory)
    • USB/Parallel/PC Interface
    • Scanning System
    • Dialing Mode
    • Flatbed
    • Automatic Document Feeder (pages)
    • Paper Tray Capacity
    • Multi-Purpose Tray
    • Optical Character Recognition (OCR) Software
    • Warmup Time
    • Power Consumption
    • Power Source
    • PRINTER FUNCTION
    • High Speed (pages per minute)
    • Print Resolution
    • Compatible Operating Systems
    • Emulation
    • Paper size
    • Plain Paper
    • COPIER FUNCTION
    • First Copy Time
    • Memory Copy Speed
    • Resolution (Copier)
    • Multi-Copy
    • Reduction Copy
    • Enlargement Copy
    • Collate/Sort/Copy
    • SCANNER FUNCTION
    • Color Scanning
    • Monochrome Scanning
    • Scanning Resolution
    • Scanner Driver
    • FAX FUNCTION
    • Compatibility
    • Paper Handling
    • Scanning Width
    • Modem Speed (Kbps)
    • Transmission Speed
    • Compression System
    • Resolution
    • 64-Level Photo Resolution
    • Memory Transmission
    • Memory Reception
    • Dual Access
    • Error Correction Mode
    • Quick Scan
    • Broadcasting
    • Navigator Key
    • Distinctive Ring Detection
    • Extension Line Transfer
    • Help Function
    • NETWORK FUNCTION
    • LAN
    • Network Printer Sharing
    • Network Scanner Sharing
    • Network PC-FAX Sending
    • Network Interface
    • OTHER FUNCTIONS
    • TEL/TAD/FAX Switching
    • Jog Dial Operation
    • Out of Paper Reception
    • Digital Duplex Speakerphone
    • Voice/Fax Pager Call
    • Electronic Volume Control
    • One-Touch Stations
    • Speed Dial Stations
    • Monitor Speaker
    • Answering Machine Interface
    • Fax Advantage Program
    • Caller ID
    • Dimensions (H x W x D)
    • Weight
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FAQs

  • Where do I get the updated software for my multi function fax?
    You can go directly to http://panasonic.net/pcc/support/fax/usa/model/model_usa.htm to download the latest software for your unit.
  • Where can I order parts for my product?
    You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
  • Where can I get the updated software driver for my product?
    To get the updated software driver for your product, click here and select your appropriate model.
  • Where can I get the updated software driver for my fax or multifunction printer?
    To get the updated software driver for your unit, Click Here and select the appropriate model.
  • What should I do if I have no dial tone on my fax machine?
    1. Check the power cord and telehpone line cord connections.
    2. Try a different telephone line cord. Problem may be with the phone cord.
    3. Unplug the fax machine and install a different portable phone on the wall jack where the product is currently plugged. If the portable phone has a dial tone then it's a problem with the machine. Please call the technical Helpline for options. If the portable phone doesn't have dial tone but is working on the other jack then there could be a problem with the jack where the machine is currently plugged in to.
    4. The telephone line cord may be connected to the [EXT] jack on the product instead of the [LINE] jack.
    5. If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.
    6. Relocate the product.
  • What is the maximum number of recipients I can fax a document to?
    You can send a fax to a maximum of 20 recipients once they have been programmed into the broadcast memory.
  • What is the default user name and password used for the Web Configuration Page for my product?
    The default user name and password for the Web Configuration Page is user (username) 1234 (password).
  • What does communication error 43 mean?
    If the sending report or the journal report shows "COMMUNICATION &#69rror 43" there could be a possible telephone line problem. Check if the phone line cord is connected securely in the back of the machine and the wall jack. If there's no problem with the connection, you can also try to send a fax to a different number. If it works sending to a different number, then it could be a problem on the other end. If you get the same error sending to all numbers then you may also try connecting the unit into a different wall jack or use a different telephone line cord for testing purposes.
  • There are smudges or streaks on all the print outs made by my machine. How do I fix it?
    Streaks, smudges or markings on all print outs made by the machine means that the drum for the machine has reached its drum life. A drum can be used with 3 to 4 toner cartridge replacements. If you have used more than the said number we suggest that you replace the drum to correct the issue.
  • The documents that I faxed out or copy has a black lines on it. How do I fix it?
    The scanner glass may be dirty with debris such as "white out" or just plain dirt.
    1. Unplug the unit and locate the scanner glass
    2. Clean with dry cloth or if necessary, use a damped cloth with rubbing alcohol to help remove dirt
    3. Dry thoroughly before replugging the unit
  • Is this unit compatible with Windows Vista? If so where can I download the software driver?
    Yes, to get the updated software driver for your unit, Click Here and select the appropriate model.
  • Is this product G3 compatible?
    The said model is G3 compatible and can be used for both Ethernet and G3 phone line systems.
  • Is this product compatible with Windows Vista? If so where can I download the software driver?
    Yes, to get the updated software driver for your product, click here and select your appropriate model.
  • Is this printer compatible with Windows 8? If so where can I download the software driver?
    Yes. To get the updated driver for your unit, go to http://panasonic.net/pcc/support/fax/usa/model/model_usa.htm and select your appropriate model.
  • Is the multi function software compatible with MAC?
    Not all models are compatible with MAC, only the following models that were released for 2010 will support MAC, aside from the KXMC6020 & KXMC6040.
  • I'm getting Communication Errors while sending or receiving a fax, how do I resolve this issue?
    A communication error is a line problem. This can be either with your phone line or with the party that you are sending the fax to. Confirm with the other end if they are having problems. You can also send to another number to find out if the problem lies. Also if you are using a splitter remove it and plug the phone cord for the machine directly to the phone jack. If you have a DSL service try using a DSL filter.
  • I am getting a Comm Error message when I am trying to send or receive a fax. What do I do to fix it?
    This is a possible line issue. You can first contact the other party to verify if there is a problem with their end, if there's no problem you can test or try sending to another number to confirm if issue is with your phone line. If issue persist please make sure to remove any splitters being used for the unit. You can also try and relocate the unit to a different phone jack.
  • I am getting a call service 3 on my product. What do I do to fix it?
    Call Service 3 is an error message shown when the machine does not heat up properly. We recommend that you check the power cord for the machine or move it to a different power outlet. If the message is still shown please contact our tech help line for repair options.
  • How to turn ON my distinctive Ring?
    1. Press [MENU] [#] [4] [3] [0].
    2. Press [1] to select "ON" or [0] to select "OFF".
    3. Press the [SET] button.
    4. Press [MENU] to end programming.
  • How to remove recording paper jam near the fuser tray?
    1. Lift the top cover release and open the top cover
    2. Lift both green levers until stop
    3. Remove the paper jammed paper carefully by pulling out it upwards
    4. Push the green lever to the original position
    5. Close the top cover until locked
  • How to remove paper jam near the manual tray?
    1. Pull open the paper input tray.
    2. Open the manual input tray.
    3. Remove the jammed paper carefully by pulling it upwards.
    4. Close the manual tray.
    5. Close the paper input tray.
    6. Open and close top cover to clear the error message.
  • How long is the warranty for my fax machine?
    The warranty for the machine is 1 year, it starts from the date of purchase and ends exactly 1 year after.
  • How do I turn OFF/ ON a confirmation or sending report?
    1. Press the [MENU] [#] [4] [0] [1]
    2. Press [0] to turn it "OFF" or [1] "ON" (Depending on the desired program)
    3. Press [SET]
    4. Press [MENU]
  • How do I set the ring pattern for my machine?
    1. Press [MENU] [#] [4] [3] [1]
    2. Select the ring pattern assigned by the phone company by selecting from [1] to [5] then press [SET] then press [MENU]
      Note: Make sure to set the Distinctive ring Mode to ON. There are 4 ring pattern: (A, B, C and D).
    3. Press the [SET] button.
    4. Press [MENU] to end.
      Note: [5] is the default setting which is B-D.
  • How do I set the logo for my machine?
    1. Press [MENU] [#] [1] [0] [2] then [SET]. You will see "LOGO=" on the screen
    2. Enter your logo, up to 30 characters. Every key corresponds to a certain character
      Example: PANA Press [7] once then [2] once [6] twice [2] once
      NOTE: To enter a character that is located on the same dial key as the previously entered character, you must first press [►] to move the cursor to the next space
      To make corrections: Press [◄] or [►] to move the cursor to the incorrect character, and enter the correct character. You can also press [STOP] to delete the incorrect character left to the cursor
      Pressing [#] will change the character to upper-case or lower-case alternatively
    3. Press [SET] to save
    4. Press [MENU] to exit
  • How do I send a fax using the ADF?
    Note: Make sure that the [FAX] button is lid up, if not just press the [FAX] button.
    1. Place the document facing UP until you hear a beep
    2. Change the resolution and contrast according to the type of document that you have
    3. Press [MONITOR] button
    4. Dial the fax number that you wish to send
    5. Wait for the fax tone then hit [START] button
  • How do I put my fax number in the machine?
    1. Press [MENU] [#] [1] [0] [3] then [SET]. You will see "NO.=" on the screen
    2. Enter your fax number, up to 20 digits
      NOTE:
      - To enter a "+", press [*]
      - To enter a space, press [#]
      - To enter a hyphen, press [FLASH]
      - To erase a number, press [STOP]
    3. Press [SET] to save
    4. Press [MENU] to exit
  • How do I put my fax machine's ringer OFF?
    1. Press the arrow down [▼] to select "RINGER OFF = OK?"
    2. Press [SET]
  • How do I print a journal report?
    1. Press the [MENU] button repeatedly to display "PRINT REPORT".
    2. Press the arrow [◄] or [►] repeatedly to select the "JOURNAL REPORT" shows on the display.
    3. Press [SET] then "PRINTING" will show up
    4. Press [MENU] to end.
  • How do I make a copy using the scanner glass?
    Note: Make sure that the [COPY] button is lid up, if not just press the [COPY] button
    1. Place the document facing down
    2. Close the document cover. Change the resolution and contrast according to the type of document that you have
    3. Key in the number of copies that you need to copy
    4. Press [START] then it will start copying. After you finish copying, press the [STOP] to go back to the default settings
  • How do I make a copy using the ADF?
    Note: Make sure that the [COPY] button is lid up, if not just press the [COPY] button
    1. Place the document facing UP
    2. Change the resolution and contrast according to the type of document that you have
    3. Key in the number of copies that you need to copy
    4. Press [START]. After you finish copying, press the [STOP] to go back to the default settings
  • How do I connect my product to a Local Area Network?
    To connect the product via network, connect an Ethernet cable at the back of the machine where it is labeled as LAN. The connected Ethernet cable should be connecting the product and your router or hub. Once this is done install the Multi Function Software, please use the disk that came with the package. The installation instructions will guide you on how to install the software.
  • How do I change the language on this printer?
    The default language is English. Press [Menu] then press [#] [1] [1] [0]. Press [1] to select "English" or [2] to select "Spanish". Press [Set] then press [Menu].
  • How do I adjust the ringer volume of my fax machine?
    1. Make sure that the fax is not in use
    2. Press the navigator arrow up [▲] or arrow down [▼] to adjust the volume

    Note: Make sure there's no paper on the document entrance

  • How can I register for the warranty of my product?
    You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.
  • How can I print a document on my computer which has the Windows 8 Operating System (OS)?
    On your computer, open the document that you wish to print. Go to the [File] menu then select [Print]. A dialog box will appear with the various print options. Select the unit's name as the active printer. If you had changed the name of the printer during installation then select the name from the list. Click [Print] for the unit to start printing.
  • How can I connect my fax machine to a home phone line with an answering machine on the same line?
    To ensure both your answering machine and fax work hand in hand to receive messages and faxes, they must be connected to each other. The telephone line port from the answering machine that is normally plugged into the wall jack should be connected into the EXT port of the fax machine. Then set your answering machine to pick up on the 4th or lower ring count and the fax to 5 EXT TAM.
  • Can my product print colored documents?
    We do apologize but the product can only print documents in black and white. It does however have the capability to scan documents in black and white and colored.
  • Can I refill the toner cartridge in this printer?
    No. The toner cartidge should be replaced and not refilled.
  • Can I connect the product to my LAN via wireless connection? If possible how do I do It?
    You can connect the product to your network via wireless connection provided that you already know or has assigned an IP address to be used by the machine. The IP address to be used for your machine is automatically assigned by your router or hub. The IP address can also be assigned by your network administrator. Please contact your network administrator or support group for your router.
  • Why is there no power to the fax machine?
    Make sure that the power cord is connected. Also, try a different power outlet.
  • Why is there a "Replace drum" message appearing on the printer's display?
    It may be time to replace both the toner cartridge and drum cartridge. Please check for availability online at http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp
  • Why does a "Toner Low" message appear on the printer's display?

    It may be time to replace the toner catridge. Please check for availability online at http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp

  • Why do I get a "Connection failed" error message on my machine and the USB connection no longer works?
    Based on the problem that you have described we suggest that you replace the USB cable being used. You can also try another USB port on your computer if there is no connection between the unit and the printer. You may also uninstall and reinstall the Multi Function Software to refresh the connection of the two devices.
  • Why am I unable to send a fax?
    The telephone line cord may be connected to the [EXT] jack on the unit. Connect to the [LINE] jack.
    1. If you used a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
    2. Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
    3. The power cord or telephone line cord is not connected. Check the connections.
    4. If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.
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