Expandable Digital Cordless Answering System Accessory Handset
Expandable Digital Cordless Answering System Accessory Handset:
Accessory Handset does not work alone.
Accessory handset works with KX-PRW120W
What should I do if my product needs service?
NOTE: This does not apply to TVs, Microwaves, Vacuums, and Massage Chairs
For repairs and exchanges:
Ship your product to:
Panasonic Factory Service Center
4900 George McVay Drive
Suite B; Door-12
McAllen, TX 78503
Please include your name, address, telephone number, email address, copy of your purchase receipt (for warranty service), and a description of what is wrong with the unit. Freight collect shipments will not be accepted.
Panasonic is not responsible for damage that occurs in transit. All contents should be packaged for safe travel to the service center. Customer should use a reputable small package shipping company that is able to provide a package tracking number and insurance (if customer should so desire to insure their package).
Units that are abused, damaged, infested with insects, have corrosion, etc. will be placed out-of-warranty.
Once your unit arrives at the facility, you may contact us for status at:
Toll Free: 1-866-907-9111
Please reference your Service Job number when contacting You will be contacted if there is any cost you are responsible for.
Where can I order parts for my product?
You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.
Whenever I try to make a call my handset displays "Busy". How do I fix this?
- The called unit is in use.
- Other units are in use and the system is busy. Try again later.
- The handset you are using is too far from the base unit. Move closer and try again.
- There is no handset registered to the base unit matching the handset number you entered.
What is the warranty of this telephone?
This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Coverage of warranty is applied to telephone products purchased within a year which starts with the date of original purchase. Please keep a copy of the valid receipt as a requirement for the warranty coverage.
How much radiation do these phones output?
This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. RF transmission power is 115 mW (max.)
How do I program or troubleshoot my telephone handset?
For proper procedures, please use you Base Unit model number as part of your search or filter as your handset is compatible to numerous models.
How can I register for the warranty of my product?
You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.